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	<title>RC Flyers &#187; hobby-lobby</title>
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		<title>The Hobby Spending litmus test</title>
		<link>http://rcflyers.mirafiori.com/2009/12/07/the-hobby-spending-litmus-test/</link>
		<comments>http://rcflyers.mirafiori.com/2009/12/07/the-hobby-spending-litmus-test/#comments</comments>
		<pubDate>Mon, 07 Dec 2009 23:08:20 +0000</pubDate>
		<dc:creator>Eli</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[hobby-lobby]]></category>
		<category><![CDATA[horizon hobby]]></category>

		<guid isPermaLink="false">http://rcflyers.mirafiori.com/?p=415</guid>
		<description><![CDATA[How much did you spend on the hobby in 2009?  How much will you spend wrapping up Xmas, and how many of you will receive gift certificates that will be spent before year&#8217;s end? I think I must have spent too much this year, because the mailman brought me a little Xmas gift from Horizon [...]]]></description>
			<content:encoded><![CDATA[<p>How much did you spend on the hobby in 2009?  How much will you spend wrapping up Xmas, and how many of you will receive gift certificates that will be spent before year&#8217;s end?</p>
<div id="attachment_416" class="wp-caption aligncenter" style="width: 210px"><a href="http://rcflyers.mirafiori.com/wp-content/uploads/2009/12/P1030246_web.jpg"><img class="size-medium wp-image-416" title="P1030246_web" src="http://rcflyers.mirafiori.com/wp-content/uploads/2009/12/P1030246_web-200x300.jpg" alt="Gift from Horizon Hobby" width="200" height="300" /></a><p class="wp-caption-text">Gift from Horizon Hobby</p></div>
<p>I think I must have spent too much this year, because the mailman brought me a little Xmas gift from <a href="http://www.horizonhobby.com/" target="_blank">Horizon </a>today. </p>
<p> It&#8217;s a nice little aluminum water bottle, came with a card and a discount code good for 20% off a single order.   Thanks Horizon! </p>
<p>I contrast that to my other experiences &#8211; I&#8217;ve been trying to get a return call from somebody (anybody?) over at Hobby-Lobby for over a week now.     Their customer service has really gone to hell in the last few years, and I think I may have placed my last order with those guys.</p>
<p>I think it&#8217;s interesting that the hobby industry has not been hit as hard as other &#8216;non essential&#8217; industries, and it&#8217;s encouraging to see companies like Horizon succeed.   I can only hope that the recession causes other, less responsive firms to either tighten up the ship or get into a different business.</p>
<p>Happy Holidays,</p>
<p>- Eli</p>
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