06.16

About two months ago, I noticed that Dennis had a PA Electric Shock in his shop, and the idea was attractive. We all need a justification to buy another model, and at the time I reasoned that was an inexpensive way to get into PA aircraft. It is rumored to be a very nice flying airplane.
Internet research showed that very few people customize this particular model. Some replace the servos with Hitec, but almost nobody uses an alternate to the recommended Thrust 10. I decided to ‘drink the kool aid’ and buy the IPA including the battery that PA recommends. I ordered an Electric Shock in Red, with the ‘full monty’ IPA that included the battery and the servos.
Dennis (LHS owner) made me a reasonable deal on the setup, I prepaid the order, and we figured there would be a good 7-14 day lead time to get everything in.
Well, it turns out that PA’s West Coast distributor is more than a little disorganized. We waited well over four weeks for the stuff to show up, and when it did show up most of the parts in the IPA were not there. After this failure, Dennis had to phone the guy numerous times to find out if the parts were even showing up, and the distributor was not returning calls for many weeks on end. Even worse, I’m told he was somewhat argumentative regarding the f’ups that left me waiting for my bird for many weeks on end. Strong work, hombre.
I have heard this story from all corners of the industry regarding PA. At one point, apparently the PA distributor blamed the fact that he only had one staffer manning the phones, and apparently this poor person was recovering from Chemotherapy half the time and was not as effective as she could have been.
That sucks, and I don’t blame the girl that was going through health issues.
I blame her boss, Precision Aerobatics, and whomever else decided that mediocre performance was OK for one of the best brands in our hobby.
It pissed me off even more when the kit showed up – Everything was perfect, beautiful, as it should have been, five weeks late.
I realize that the product is special, and if it’s that special then they need to disclose on their website that they do not have their act completely together. Arrogance is a beautiful thing, but it does not excuse crappy performance in the real world.
I honestly hope that this post reaches the attention of people at PA that can make a difference. Hey you Aussies, we love the aircraft, and y’all have picked a bunch of dork-a-saurs to distribute your product here in the US. Please get them calibrated or get them replaced so we may continue to enjoy Precision Aerobatics, please.
:so now it’s 7/4/09, and the model is complete. I’ve only flown it once, but it was splendid and required zero trim clicks to fly straight.
OMG I am starting to believe the hype regarding Precision Aerobatics.

